Who we are
Our website address is: https://darmanx.net.
Privacy and policies of DarmanX website
The date of last update of the privacy and policies page of DarmanX website is 1/24/2021. And it is assumed that up to 14 days from this date, the users of the site have read it and are completely aware of its contents. DarmanX can proceed to update and modify the privacy and policies of the website, by mentioning exact date, in order to provide better services and it is expected that users of the website become fully aware of the changes.
The current privacy and policies page is assumed as an agreement which according to the article 10 of the Civil law of Islamic Republic of Iran, is considered as a legal and imperative contract; and, all the users and persons who are using DarmanX website in anyway and by any means are subject to this agreement.
Article 1: definitions
The laws of Islamic Republic of Iran: The objective of laws of Islamic Republic of Iran, is the rules and policies that are approved by the Islamic Consultative Assembly or other legal institutions and has been become obligatory. Among the rules that DarmanX website is subject to them, are Electronic Commerce Law and the Consumer Protection Act.
Website: In this agreement, wherever the word “website” is used, it means “DarmanX website”.
Educational products: The objective of educational products, is all of the educations that are provided in the “products” section or other parts of the website. These tutorials can be downloadable or physical, books or educational DVDs, recorded trainings, online courses and, or Attendance course.
Article 2: user account
2-1 Membership and creation of an account in DarmanX website is free. people for joining the website, should refer to membership section. Registering in the website and completing the membership form in which some information including name and last name, phone number and e-mail will be received, are supposed as a full knowledge and acceptance of the rules and regulations of DarmanX website.
2-2 Anyone who uses DarmanX website for any purpose and to any content, is assumed that he/she is completely aware of all the policies of the website and accepted them thoroughly and is subject to them.
2-3 Every person should have one account and if it is determined later that one has more than one account, DarmanX website can delete that accounts and disconnect user access to his/her account and the user has no right to object to this action of DarmanX website.
2-4 People should use their own information and identity profile, in order to join the website and DarmanX website has no responsibility for violating this article.
2-5 If it is determined that someone with fake name and account has proceeded to buy products or has used the website, DarmanX can act to delete that account. In this case, the paid amount will not be refunded to the user.
2-6 People, while creating an account, should be careful to enter their real information and characteristics completely and correctly. DarmanX has no responsibility for incorrect information of the user.
2-7 If it is determined that someone is advertising negative, incorrect, undue or one-sided information against DarmanX, whether these activities are online or offline, DarmanX can delete user’s account and dismiss offender person from the website.
Article 3: DarmanX responsibilities
3-1 Users’ information are protected by the website and DarmanX does its best to protect users’ information and tries to use required facilities and infrastructures for this purpose.
3-2 DarmanX website does all its best to provide high quality tutorials and services for users and is receptive to suggestions and criticism.
3-3 DarmanX website does all its best to update its pages and contents. The website, for any reason, can freely proceed to delete or disable a specific page of website, temporarily or permanently; and, this action makes no right for users to protest.
Article 4: user’s responsibilities
4-1 The user must be diligent in maintaining his/her information and keep information such as user name, phone number and password secure. In case of violation of this article and disclosure of user’s information, DarmanX website doesn’t have any responsibility and all responsibilities and consequences are on charge of the user.
4-2 People should not entrust their account to others, for any purpose. DarmanX only gives service to the owner of the account. If as a result of sharing the account or entrusting it to another person a problem arises, all responsibilities are on charge of the user and DarmanX has no responsibility. Whereas, if it is determined that more than one person is using a same account and educational products simultaneously, DarmanX can take the necessary proceedings as its discretion.
4-3 Users are committed to use all the bought educational products individually and refuse to share them either online or offline, directly or indirectly. In case of violation of contents of this article and sharing or transferring educational products, DarmanX reserves the right to pursue legal action for itself and the lawyers of DarmanX will take legal actions.
Article 5: Intellectual Property
5-1 All the contents of DarmanX website including articles, educational products, logo, images, podcasts, videos and etc. are belonged to DarmanX institute and without permission and agreement of DarmanX, no one has the permission to use, copy, recreat and or any other action against the law, in relation to each of the mentioned cases and such.
5-2 It is worth noting if any content of the website has been taken from another internal or foreign source, it is referred to that source.
5-3 The user should not do actions or put comments in the website (forum or any other section) in the way that violets other’s rights or results in criminal activity.
Moreover, users have not to comment about religious and political affairs in this website. If any of the users do not comply with this article, they will immediately dismiss from the website and if they had bought something, the paid amount will not be refunded to them. Also, the user (member) loses the right of using this website.
Article 6: Using Products
All the products of DarmanX are made for educational purpose and are as a summarized guideline and for treating patients, it may need more actions to do than what have been instructed. For complete learning of contents, you may need persistent education, practical education, instructions by specialists and using the last version of protocols and references. For people other than healthcare providers, this information should not replace diagnosis. Treatment and recommendations of the physician. In all situations, you should refer to your doctor and not to change your treatment according to contents of the website. So, in every area of DarmanX tutorials, all the contents may not be completely correct and perfect. DarmanX has no responsibility for using the contents and any mistake or fault by user.
Article 7: Registering and Sending Order
7-1 If the product purchased by the user, is downloadable, the user can get access to the educational content through user profile. Also, an e-mail containing purchase invoice and download link will be sent to the e-mail address that buyer has registered. In case of not receiving purchase confirmation e-mail, the buyer’s right to access the purchased content is not lost.
7-2 If the purchased product is physical, user must pay attention to enter the address and zip code of the recipient location correctly and accurately. If the announced address by the user is inaccurate and the product does not reach the buyer, DarmanX has no responsibility. Also, regarding manufactured products, an e-mail containing purchase invoice will be sent for the buyer and in case of not receiving e-mail the buyer’s right to use the purchased content is not lost.
7-3 The delivery time for physical products is usually 5 working days which may deliver earlier or later. Delivery time for orders that have been registered on holidays, is calculated from next day of holidays.
7-4 If the user transaction is unsuccessful and a deduction is made from the user account, the amount of money which is deducted will be automatically refunded from the relevant bank within 72 hours.
7-5 If the user makes a mistake in payment, for example adding one educational product to the cart more than one time, should declare his request for refunding additional funds to the DarmanX company. From the time of user declaration to the DarmanX company, the relevant funds will be refunded at least 72 hours later and only to the account from which purchase was made. In case of occurring an error in card-to-card purchases, the same sentence is valid, too.
7-6 DarmanX delivers all physical products to the post office in perfect condition and post office is committed to deliver them to their destinations by observing safety tips. Nevertheless, if the posted product has defects, buyer should inform DarmanX in 7 days to take the necessary precautions.
7-7 If as a result of website error, a product has been announced available while its stock is zero, website has the right to cancel the order.
7-8 if by a mistake, the price of a product is announced more or less, website can cancel past purchases in order to register the order with correct price.
Article 8: Connections
8-1 The user by registering in the website or entering an e-mail in different parts of the website and or by giving other contact information such as phone number, gives this permission to the website to send e-mails or text massages as required. Receiving these e-mails and text massages is not obligatory and DarmanX allows the user to voluntarily refuse from receiving these messages.
8-2 The contact information that user enters in the website including phone number, e-mail and etc. are the only reliable information that the site officially recognizes. DarmanX does all the follow-ups and correspondence through this contact information and does not hold itself accountable and responsible for any other contact information.
8-3 In case of any changes in the information, according to 8-2, the user must inform the website. If the user fails to provide his new information, DarmanX will not be responsible for that.
8-4 The user can contact to DarmanX through the contact ways that are provided in the “contact us” page.
Article 9: Comments
9-1 The user can put his/her comment in different parts of the website in which submitting a comment is allowed.
9-2 Comments should be written in Persian.
9-3 Comments should only be about that content and the user is not allowed to comment about miscellaneous issues at all; such as political and religious issues.
9-4 The user does not have the right to insult others or to submit a comment that violates others rights.
9-5 The website can modify comments and or prevent their publication.
9-6 The website when deems fit, can proceed to delete or change comments.
9-7 In case of violating items 9-3 and 9-4, DarmanX can dismiss the user from the site and delete his/her user account.
Article 10: Advertisement in DarmanX
10-1 If advertising is done on DarmanX website, DarmanX does not have any responsibility for the advertised content and all the decisions and responsibilities is on the users.
10-2 If a user wants to advertise on DarmanX website, should send his/her request through contact ports to the company. After assessment and in case of approval, the advertisement will be done according to the regulations that will be sent to the person.
Article 11: Force Major
Objective of Force Major is the events with external origins that are beyond the will of the website and are happened without prediction; such as global Internet outage. In case of happening a Force Major, such as when the website becomes out of reach, DarmanX has no responsibility. Moreover, sometimes, it may for some reasons, the website faces some problems, like becoming out of reach or lag; which in these cases DarmanX does not have any responsibility, neither.
Article 12: Sales Representative
12-1 All the products of the DarmanX are only sold through DarmanX website to the address DarmanX.com. Products of DarmanX are not provided in any other resources. In case of detecting a violence, inform us in “contact us” section. DarmanX through its lawyers will follow up on all problems through judicial and legal authorities.
12-2 Cooperation in the sale of products of DarmanX is only according to the laws and regulations that are declared to the applicant. If you are intended to cooperate in selling products of the website, you should register your request on the website or Instagram so that you will be informed of the correct and legal levels and steps.